Csm Move App

PROJECT DESCRIPTION

Vision

Customer satisfaction management.

Solution

An application for customer satisfaction management that provides customers some unique features such as login, dashboard and customer feedback management etc.

Features
  • Login, dashboard, customer feedback management.
  • Notifications (such as new interviews arrived, contact wish from customer arrived etc.), application settings (such as notification on/off, notification sound and light on/off).
  • Combining multiple notifications in one notification.
  • Google analytics.
  • Creating logs in crashlytics etc.
  • We have also developed REST API for this App with token-based authentication for each request using jwt.io.
Results

Customer feedback and customer satisfaction management is no more a headache for BMS. They collect data using this application and process them to make changes in their system and achieve customer confidence.

Technologies

Android, Groovy, J2EE, Restful Webservices, JSON